Privacy Policy Last updated: July 9, 2024 This Privacy Policy describes MOOV's policies and procedures regarding the collection, use, and disclosure of your information when you use our MOOV Smart Alarm device and its accompanying mobile application, including payment integration. It also informs you about your privacy rights and how your data is protected under the law. By using the MOOV Smart Alarm device and its app, you agree to the collection and use of information as described in this Privacy Policy. Interpretation and Definitions Interpretation: Words with initial capitalization have specific meanings defined under the following conditions. The definitions provided apply regardless of whether they appear in singular or plural form. Definitions: Account: Refers to a unique account created for you to access our service or parts of our service. Affiliate: An entity that controls, is controlled by or is under common control with us. Application: Refers to the MOOV Smart Alarm app, the software program provided by MOOV. Company: Refers to MOOV. Country: Refers to British Columbia, Canada. Device: Any device capable of accessing the service, such as a computer, cellphone, or digital tablet. Personal Data: Information relating to an identified or identifiable individual. Service: Refers to the MOOV Smart Alarm device and its app. Service Provider: Any entity processing data on behalf of MOOV. Usage Data: Data collected automatically, including but not limited to, IP address, browser type, pages visited, and time spent on pages. Payment Integration: Refers to the integration of payment processing services within the MOOV Smart Alarm app. Information We Collect 1. Information You Provide • Account Information: When you create an account, we collect your name, email address, and contact details to manage your profile and provide subscription services for the Move Smart Alarm. • Profile Information: Additional information you provide for your user profile, such as sleep preferences, wake-up times, and settings, helps us customize your experience. • Basic Information of Move Smart Alarm: When you connect your Move Smart Alarm with our service, we collect basic information about your device, such as device name, device ID, online status, activation time, firmware version, and upgrade information to ensure proper functionality and support. • Alarm Settings: Data regarding your alarm settings, including alarm times, snooze preferences, and required physical interactions to deactivate the alarm, help us ensure the alarm works effectively. • Sleep Sound Usage: Data on your use of sleep sounds, including selected sounds, duration, and volume settings, enable us to enhance your sleep experience. • Subscription and Payment Information: We collect information about your subscription plan, billing details, payment methods, transaction history, and subscription status. This information is used to manage your subscription, facilitate billing processes, and ensure secure payment processing. 2. Automatically Collected Information • Device Information: When you install, access, or use our service, we automatically collect device-specific information such as the MAC address, IP address, wireless connection details, operating system type and version, application version number, push notification identifiers, log files, and mobile network information. This helps us improve service performance and troubleshoot issues. • Usage and Log Information: Through your usage of the Move Smart Alarm service, we automatically collect activity logs, service-related information, diagnostics, performance metrics, crash reports, device interactions, and other service-generated data. This information is used to understand usage patterns and enhance service performance. • Location Information: To support service functionalities like time zone settings and location-based features, we may collect real-time geo-location information if your device supports such features. • Firmware Information: Details about the firmware version of the Move Smart Alarm and updates installed are collected to ensure your device remains updated and functions correctly. Use of Your Data: We may use your data for various purposes including but not limited to: • Providing and maintaining our service. • Managing your account. • Contacting you for updates or informative communications. • Providing news, special offers, and general information about our products and services. • Customer support. • Managing your requests. • Evaluating or conducting business transfers. • Data analysis and improving our service. To Whom We Share Your Data We take your privacy seriously and only share your data under specific circumstances necessary to provide and improve our services, as described below: • Service Providers: We share your data with trusted service providers who assist us in operating the Move Smart Alarm service, including cloud services, payment processors, customer support, analytics, and logistics partners. • Business Partners: Your information may be shared with business partners as necessary to fulfill our contractual obligations or enhance our services, with strict confidentiality and security measures in place. • Legal Compliance and Safety: We may disclose your information in response to legal obligations, government requests, to protect our rights and safety, or to prevent fraud. • With Your Consent: We may share your information with third parties when you explicitly consent to such sharing. Retention of Your Data: MOOV will retain your data only for as long as necessary for the purposes set out in this Privacy Policy. This includes compliance with legal obligations, resolving disputes, and enforcing legal agreements and policies. MOOV retains Usage Data for internal analysis purposes for a shorter period unless used to strengthen security or improve functionality. This Privacy Policy describes our practices regarding your information when using the MOOV Smart Alarm device and its app, including payment integration. By using the MOOV Smart Alarm device and its app, you agree to the terms outlined in this policy. For any questions or concerns regarding this Privacy Policy, please contact us at [Contact Email]. Changes to This Privacy Policy: We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated to you via email or prominently displayed on our website. Thank you for using the MOOV Smart Alarm!